Logo Logo

Privacy Policy

This Privacy Policy governs the manner in which Little Seashell Pty Ltd (ACN 606 522 561) trading as NUBO collects, uses, maintains and discloses information collected from users (each, a “User” or “you”) of the www.NUBO.com.au website (“Site and its subdomains”).

This privacy policy applies to the Site and all products and services offered by Little Seashell Pty Ltd.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, date of birth, credit card information, email address, phone number or other personal identification information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always interact with NUBO anonymously and refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Users may provide personal information of his or her related parties to NUBO in order to use and enjoy NUBO’s products and services, for example if his or her related party is under 18 years old or is under a fiduciary relationship with the User.

Generally speaking, NUBO will not collect sensitive personal information from Users apart from health records (if necessary). Health records are collected to ensure that NUBO can provide a safe and healthy environment to all participants at its play centre.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, IP address, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

Little Seashell Pty Ltd may collect and use Users personal information for the following purposes which are reasonably connected to the functions and activities of NUBO:

To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

 

To personalise user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

 

To improve our Site

We may use feedback you provide to improve our products and services.

 

To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them, and to use Users information to administer contests, surveys or other similar programs.

 

To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

 

Verification of Identities

To verify identity, manage party events, classes and to determine appropriate services.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others including foreign recipients. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. Notwithstanding the above, NUBO may give access to personal information if so permitted or obliged to by law.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

 

Changes to this privacy policy

Little Seashell Pty Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Access to Personal Information and Quality of Personal Information

If requested to do so, we will provide User access to his or her own personal information we hold about the User. We will confirm the User’s identity before giving access to such information.

To ensure that the personal information NUBO collected is accurate, up-to-date and complete, NUBO will promptly update new personal information to existing records. If there are any changes to the User’s personal information, please contact NUBO as soon as possible to correct them.

 

Complaints

If you wish to complain to us about how we have handled your personal information, you should lodge a complaint to us in writing. We endeavour to respond to your complaint as soon as possible upon investigation.

If you are dissatisfied with the outcome, you may lodge a complaint with the Office of the Australia Information Commissioner.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

info@NUBO.com.au or 02 9317 3206